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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174

Limited time offer on 2-Year Plans!

Get a fixed-rate with no commitment. Switching takes less than 5 minutes, and you can cancel anytime without penalty.

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Discover the power of choice with Direct Energy. 

We offer a wide range of natural gas and electricity options for your home or small business in Alberta.

Learn more

Compare your energy options.

Our fixed-rate plans provide price stability and protect you from fluctuating market prices, in addition to special incentives, green plan options, and more. Our regulated electricity and natural gas rates are based on current market prices and change monthly which can be beneficial when market prices are low.

Fixed-rate energy plans

Features:

Flexible term options (1-5 years)

Fixed price stability

Green add-on options

No enrolment fees or exit fees

Incentives and Rewards:

Green cashback loyalty reward

Green prepaid Visa card

Special contests

Billing:

Pay your bill with a credit card, debit, cheque or via your bank

Payment plans to help manage your monthly budget

Natural gas and electricity combined on one bill

View plans

Regulated rates

Features:

Available in select territories

Rates approved by the AUC*

Market-based monthly rates

No enrolment fees or exit fees

Incentives and Rewards:

Services and programs for landlords

Special contests

Billing:

Pay your bill with a credit card, debit, cheque or via your bank

Payment plans to help manage your monthly budget

View rates

*Alberta Utilities Commission

Customers are free to purchase natural gas services or electricity services from a retailer of their choice.

For a list of retailers, visit ucahelps.alberta.ca or call 310-4822 (toll free in Alberta).

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18