Get Energy Plans and Home Services You'll Love

Make Direct Energy your Alberta energy supplier and trusted home services provider. Choose from competitive energy plans to plumbing, HVAC services and home protection policies for your home.

* Only city, province and postal code are required

Today's Your Lucky Penny Day ... or Should We Say Months?

Sign up today for our Lucky Penny Plan and get electricity and natural gas for 1ยข per GJ/kWh. Learn More

Why Choose Direct Energy

Find The Plan For You

Find The Plan For You

Choose from a range of term lengths for natural gas and electricity for your Alberta home, Whether you're looking for a one-year plan, or you want to lock in your rate for the next three years, we've got the natural gas and electricity plans for you.

We Support the Community

We Support the Community

The Direct Energy Emergency Fund provides emergency grants to Albertans in financial crisis due to overdue or disconnected natural gas and electricity bills. This program is funded through a $500K donation made by Direct Energy but administered entirely through the United Way's partner agencies in Alberta. Click here to learn more.

Home Services

We offer the best in Home Services

Your home is your most valued investment. When it's time for maintenance or repairs, you need knowledgeable and experienced professionals. Our team of highly-trained home services experts in Alberta can install, repair and maintain your water heater and heating and cooling equipment.

Customer Convenience

Customer Convenience

Visit your Online Account Manager today and experience the best in energy information management.

  • Get energy efficiency tips from Direct Energy's Learning Center

    Digital Customer Service

    Need assistance? Talk to us on Facebook and Twitter from 7 AM-4 PM MT when you need assistance with your account. We're here to help!

  • Learning Center

    Welcome to the Learning Centre

    You have questions. Direct Energy is here to help. Our Learning Centre is your trusted source for topics ranging from Alberta Energy Market information to energy efficiency and home safety tips.

  • Sign up for a Direct Energy Home Protection Policy

    Protection from the Unexpected

    A home repair emergency shouldn't have to break the bank. Our home protection plans will help you protect your home and your budget for greater peace of mind.

Government of Alberta Provincial Carbon Levy

As of January 1st 2018, your monthly DE/DERS natural gas bill reflects the new rate of $1.517/GJ for the Government of Alberta's Provincial Carbon Levy. This is not a Direct Energy Fee, it is a government levy and is charged on all fuels that emit greenhouse gases. For more information, visit our Carbon Levy FAQs page or call 310-0000.

  • Find Direct Energy on Facebook, Twitter, Pinterest, Instagram, YouTube, and LinkedIn

    Let's Get Social, Alberta!

    Join our Facebook, Twitter , Instagram, Pinterest, YouTube, and LinkedIn communities. You'll get the latest industry news, updates for our customers, important weather information, and energy efficiency tips. Plus, you can chat with customer service teams on Facebook and Twitter when you need a helping hand.

    Get Social
  • Thanks to energy deregulation in Alberta, customers are able to shop around for Alberta energy providers that fit their needs.

    Your Choice, Your Energy

    Alberta's deregulated market equals energy choice for you and your family. Whether it's natural gas, electricity, or both, explore your options today and find the best plan for your home! Learn more about your power to choose in Alberta with our Learning Center.

    Learn More
© 2018 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable.

All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit or call 310-4822 (toll free in Alberta).