ALERT: Due to the Canada Post strike, you will not receive your bill by mail and if you send a cheque payment by mail, it might not reach us on time. Here's what you need to know.

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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174

Feel the free with 2 FREE months of electricity.*

Don't pay for electricity in November and December* with our 2-year fixed-rate plan.

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Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient. 

 

Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

 

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When you get two FREE months of electricity*... you feel the free.

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Direct to plans

Your Alberta home energy plan should be more direct.

We’re making natural gas and electricity simpler to save you time and energy. And who doesn't want that?

Fixed-rate plans

Bundle natural gas and electricity to save 20% off2 administrative fees. No enrolment or exit fees.

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Regulated rates

These rates have been reviewed and approved by the Alberta Utilities Commission. 

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Wondering what's the difference between fixed and regulated rates?

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Want more from your energy plan? Explore additional options.

Up to $2,0003 to cover damage caused by electrical surges

Protect your electronics and appliances from surprise repair and replacement costs due to electrical surges with a Surge Protection Plan.

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Power a cleaner future by supporting Canadian renewable energy projects

Add our 100% Green Option for only 40 cents a day and get an annual $25 Cashback Reward and a $25 Visa Prepaid Card!^

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Empowering people and communities in Alberta

We’re proud to be recognized as one of Alberta’s Top Employers again! Our commitment goes beyond providing energy—we empower our people, drive innovation, and fuel opportunities for growth. By fostering a strong workplace culture and giving back to our communities, we’re dedicated to creating a brighter future for both our team and this province we call home.

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Refer & win $5005

From October 1 to November 30, every referral you make is an entry to win 1 of 10 $500 Visa Prepaid Cards.5 Plus, you’ll both get a $50 bill credit when they sign up.1 The more you share your referral code, the more chances you have to win.      

Refer a Friend today


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From energy saving and safety tips to home improvement recommendations, we've got everyone and everything under your roof covered.

 

    2By combining your gas and electricity onto one bill, you'll save 20% on Direct Energy's administration fees. Instead of paying $12.50 per site each month, you will only be paying $10.00 per site each month, totalling $20.00 per month, a savings of $5 per month.

    5NO PURCHASE NECESSARY. Open October 1 to November 30, 2025 to Direct Energy residential customers who are legal residents of Canada that reside in the province of Alberta and are at least 18 years of age at the time of entry. There are ten (10) prizes to be won each consisting of a $500 Visa Prepaid Card. Odds of winning depend on number of eligible entries received. Math skill-testing question required. View full contest rules here: directenergy.ca/en/contest/refer-and-win-contest-rules.