Direct Energy keeps your water hot and your wallet full!

A hot water heater isn't a luxury -- it's essential to your basic home comfort. If your current water heater isn't working like it used to, or if it has failed completely, it's time to contact Direct Energy without delay. We offer the latest models from reliable manufacturers, delivering energy efficiency and advanced features to homeowners throughout Alberta. And if your existing unit simply needs maintenance or repair, we can dispatch the most qualified licensed technicians in the area to get you up and running again.

Delivering hot water on demand isn't your water heater's only job -- the best models also save you money. After your climate control equipment, your hot water heater is typically the biggest energy user in your home, which means an inefficient unit can really cost you. If you want to learn about how much you can save on utility costs by upgrading your water heater, call Direct Energy today and let our Energy Management Consultants explain your options!

Direct Energy is committed to providing our Alberta customers with as much hot water as they need – whenever they need it. We can help prevent those unbearably cold showers before they happen. And if you're already experiencing problems with your water heater – we can fix it.

Emergency Repair for Your Water Heater

Direct Energy has a support center available to take your call 24/7 along with a team of highly-trained, licensed technicians available to get your water heater operating as quickly as possible.

Repair Service
In Calgary, call 1-403-910-0586
In Edmonton, call 1-780-306-1334

We Offer Tankless Water Heaters

Tankless water heaters use the latest in gas technology to provide an endless supply of hot water. Heating water only when it's needed provides energy savings not found with conventional water heaters (storage tanks).

Learn More


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All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit www.ucahelps.gov.ab.ca or call 310-4822 (toll free in Alberta).